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What's Next in Information Technology Management

 

March 14, 2006 click here to register


Are Balanced Scorecards Right for IT?

 

Bill Hubbell, Microsoft

Many companies have adopted the Balanced Scorecard to better link strategy to tactics and track Key Performance Indicators.  Scorecarding, or dashboarding, is now a hot topic with IT groups as well.  Come learn about scorecards for IT and the lessons Microsoft's IT group learned while implementing the balanced scorecard.

 

The topics covered will include:

  • What is the Balanced Scorecard?
  • What are the concerns of IT that scorecards can address?
  • What are the typical performance measures that IT departments use?
  • What did Microsoft IT learn about how to implement a successful scorecard?

     

    Bill Hubbell

    Bill is an experienced senior executive with a background in Finance, Marketing and Operations for multinational companies in both manufacturing and service industries. His career spans thirty years and includes a wide range of assignments in industry and with management consulting firms. He has implemented the balanced scorecard performance management system in several organizations.  Bill is currently a Business Productivity Advisor for Microsoft in Denver.

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