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What's Next in Information Technology Management

 

 

Brooklyn's
 2644 W Colfax Ave

Denver,CO 80204

Just across the street from the south parking lot, Sports Authority Field at Mile High

11:15 am - Registration
11:30 am - Presentation
1:00 Adjourn


 

Register for the Thursday, April 9, 2015, RMIMA Meeting

$15 RMIMA members through March 26

Thursday, April 9 - Monthly Lunch and Briefing 11:30 am
Brooklyn's at Mile High - South of the Sports Authority Field at Mile High
(Not the Pepsi Center - that is a different Brooklyn's) see map below.

Technology Management in the Age of the Customer
Tim Donnally
Forrester Research Representative for the Rocky Mountain Region

Technology management has to get into the game by building Business Technology (BT). Business executives, particularly in marketing, doubt that tech management departments can play a role in the age of the customer. In response, tech management must prove itself by moving forward with two agendas: IT (building critical infrastructure within the company) and BT -- technology, systems, and processes to win, serve, and retain customers.

Four key imperatives guide BT evolution and BT investments must include these key imperatives for: 1) engaging customers undergoing a mobile mind shift; 2) providing superior customer experience in all customer interactions; 3) understanding customers through big data and analytics; and 4) adapting to -- and ideally driving -- digital disruption..

Tim Donnally is the Forrester Research Representative for the Rocky Mountain Region. Forrester is a Global Marketing and Technology Management Research and Consulting Firm dedicated to helping clients win, serve, and retain their customers. Mr. Donnally has worked in Information Technology for his entire career and has a Masterís in Business Intelligence from CU Denver, CO.


2644 W. Colfax Ave. is a frontage road, South of the Bronco Football stadium. Just across the street from the south parking lot, Sports Authority Field at Mile High.  From I-25 or Federal Blvd, approach the stadium on 17th Ave. and head south on Mile High Stadium Drive.  Go under new Colfax Ave. to old Colfax Ave.

 


Lunch Meeting - Regular Prices
$25 Regular member price (including AITP members)
$35 guests - Join as you register and attend free ($50 per year membership)
$15 students

Due to the Christmas and New Year holidays, earlybird registration will be extended for this meeting

$20 Earlybird RMIMA members through January 5

 Reservations are binding if you do not call 24 hours before the luncheon

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Rocky Mountain Information Management Association
1790 E. Easter Ave, Centennial CO 80122

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